Applications are scattered across five locations
Website, WhatsApp, marketplace, calls, Telegram. Some of the requests were not processed by anyone, and it is no longer possible to find out about this.
CRM systems for your process
CRM development for your sales process
Applications from the website, marketplace, messengers and calls fall into one funnel. The manager is immediately given a task, and you see at what stage clients and money leave.
- Prototype in 48 hours without prepayment
- Agreed scope, price and timeline
- The sources are yours
Where do customers usually get lost?
Client history in the manager's phone
The employee left - correspondence and agreements went with him. The new one starts from scratch.
The monthly report is collected in half a day
To understand revenue and conversion, someone compiles tables by hand, and still no one believes the numbers.
Ready-made CRM did not take root
We bought CRM or CRM, but half of the functions were superfluous, not needed, and the team returned to Excel.
What will be in your CRM
We are putting together a system around how your sale actually goes. There are no extra buttons or modules “just in case”.
Funnel for your process
Stages, fields and statuses repeat your sale: measurement, estimate, contract or record, visit, payment.
All channels in one window
Website, marketplace, Telegram, WhatsApp, mail and telephony. The application is created itself and immediately with the source.
Tasks and reminders themselves
A new application - the task is to call back in 15 minutes. The deal is stuck at the stage - a reminder to the manager and you.
Client card with history
Calls, correspondence, estimates, contracts and comments in one place. The employee has changed - the story remains.
Analytics for the owner
Revenue, conversion by stage, best sources of applications, response speed of each manager.
Works from your phone
The field manager opens the card from his phone, and notifications about new applications come to Telegram.
Connect:Website and TildamarketplaceTelegramWhatsAppMailIP telephonyERPGoogle SheetsOnline cash registerCRM and CRM
We have done and are doing for:Repair and constructionSalons and clinicsCar servicesReal estateWholesale salesEducationFurniture to orderB2B services
Demo
Try CRM now
Demo based on data from a fictional apartment renovation studio. A couple of seconds after opening, a new application will arrive - see what the system does with it.
- The application itself falls into the funnel, a manager is assigned one by one, and the task is immediately set to call back in 15 minutes
- Trades are dragged between stages, stuck ones are highlighted
- The card contains the entire client history, tasks, calling and sending an estimate in one click
- The rules work for managers: reminders, measuring tasks, notification to the foreman in Telegram
- Analytics calculates itself: revenue, conversion, sources, response rate
The data in the demo is fictitious. Your version is built for your process and your data.
Where applications are no longer lost
In two client projects, requests themselves go to where the team is already working: in CRM and in Google Sheet. If there is no CRM or a ready-made one has not taken root, we make our own, as in the demo.
0The manager transfers requests from chat to CRM manually
An application from Telegram itself becomes a deal in CRM
- Before
- The manager read the application in Telegram and entered the deal in CRM manually. Some applications did not reach the CRM, and it was unclear what advertisement brought them in.
- After
- The deal immediately includes a phone number, data from the form and an advertising source
- The manager responds to the client from the transaction card, the correspondence remains in CRM
- While the manager is busy, a chain of 7 messages is sent to the client
A good fit if you already have CRM or CRM, and clients write to Telegram
Python, Aiogram, PHP, CRM API, Mini App
Read the project story4course source: one fell - applications are still accepted
Customers and exchanger requests themselves end up in a Google Sheet
- Before
- Applications were accepted by correspondence: the amount was calculated on a calculator, details were asked several times. The exchange rate was taken from one source - it fell, and the exchange rose.
- After
- The client enters the amount himself, sees the total at the rate and leaves the details
- The admin and support will immediately know about each new application
- The client sees the status of the application in history: from waiting to completion
A good fit if you manually transfer requests from correspondence to the table
PHP, Telegram Mini App, MySQL, Google Sheets API
Read the project story
Live demo
CRM, where requests from five channels go into one funnel
- Problem
- Applications come from the website, marketplace, Telegram, calls and recommendations. Transactions hang on estimates, revenue reports are compiled by hand.
- What's in the demo
- The application itself falls into the funnel, a manager is appointed in turn
- The task is immediately set to call back in 15 minutes, the manager learns about the delay
- Stuck deals are highlighted, revenue and conversion are calculated themselves
A good fit if managers forget to call back, and you don’t see where clients are getting lost
No prepayment
Prototype your CRM in 48 hours
Before the contract and prepayment, we will show a clickable prototype at your sales stages. This makes it easier to understand what you will get than using any description.
- 1Questionnaire for 2 minutes
Answer 4 questions at the bottom of the page and leave your contact.
- 2Short conversation
15–20 minutes in a call or correspondence: sales stages, application channels, who works in the system.
- 3Prototype in 48 hours
Funnel, deal card and report on your stages and fields. You can call with the team.
- 4You decide
Suitable - we fix the price and term in the contract and start.
I want a prototype
If it doesn't work, you don't owe anything. The link to the prototype remains with you.
How much does it cost
Start
Team of up to 5 people, one sales process
Quote on request
3–5 weeks
- Funnel and cards for your process
- Applications from the website and messengers
- Tasks and reminders
- Basic analytics
Business
Multiple departments, channels and roles
Quote on request
5–8 weeks
- Everything from Start
- Telephony and call recording
- Roles and access rights
- Integration with ERP or warehouse
- Reports for the owner
Finalization of the finished product
Already have CRM or CRM
Quote on request
1–2 weeks
- Setting up funnels and fields
- Integrations with the website and instant messengers
- Automations and widgets
- Data transfer
These are starting prices. We name the final one after the brief and fix it in the contract, pay in stages. Ongoing support, scoped to your needs: monitoring, backups, minor edits.
From application to launch
- 01
Project brief
Share a short brief. We discuss your goals, workflows and users by message or on a call.
- 02
Prototype and estimate
See a prototype for your business in 48 hours. Agree on the scope, price and delivery timeline.
- 03
Development
Review working demos every 2–3 days. Give feedback as we build and pay for agreed milestones.
- 04
Launch
We migrate your data, help your team get started, and set up monitoring and backups.
- Agreed scope, price and timeline
- Payment by stages
- Demo every 2–3 days
- You own the source code from day one
What customers say
Reviews from past projects, verbatim.
I'm very pleased with the execution. The bot turned out exactly as described. In addition, after the first submission, I also asked to make additional changes - everything was done. And everything was decorated well, although I did not give any requests or instructions regarding the design. Thanks a lot!
Professional approach to the task. The project was quite labor-intensive and required high expertise, but at the same time it was completed clearly and practically without my participation. Everything was done ahead of schedule, including improvements and corrections that only an experienced developer could have foreseen. I recommend!
The developer did an excellent job with an urgent project: he developed a Telegram bot with Google Sheets integration quickly and efficiently. He was constantly in touch, suggested improvements and promptly made changes. Professionalism and flexibility, communication as comfortable as possible. I recommend it to anyone who values speed and reliability.
Frequently asked questions
Why is your own CRM better than CRM or CRM?
A ready-made CRM is more profitable if your process fits into its template. If employees bypass the system and keep tables side by side, it is cheaper to make your own or modify the current one. During the brief we will honestly tell you which option is more profitable for you.
How much does it cost to maintain your CRM?
Server - Quote on request per month, without payment for each user. Accompaniment upon request, from USD 2,500 per month.
Can I transfer data from tables or old CRM?
Yes. We transfer clients, transactions and history from Excel, Google Sheets, CRM, CRM and other systems.
Who owns the system?
To you. We transfer sources and access from day one, the system runs on your server or on ours, whichever is more convenient.
How long will implementation take?
We usually launch the first working version in 3–5 weeks. We will further refine it as the team starts using it.
What if you need a new feature in six months?
We finalize it as a separate estimate or as part of support. The code is yours, so another developer can modify it.
Solutions and practical materials
Custom-made CRM or ready-made system: how to choose for your business
When a ready-made CRM is enough, when integration is needed and when its own development is justified. Compare costs, restrictions and questions before ordering.
Read more →Technical specifications for CRM: example structure and acceptance criteria
What to include in the terms of reference for CRM development: roles, transactions, sources of applications, automation, data transfer and testable scenarios. Practical list for the customer.
Read more →How to transfer clients from Excel to CRM and save history
Preparation of tables, search for duplicates, test import and reconciliation after transfer to CRM. What to do with old contacts, tasks and documents.
Read more →Development of CRM for apartment renovation and construction company
CRM for a repair company for your processes: applications, measurements, estimate versions, contracts and payments. Watch the demo and order a free prototype.
Read more →Development of CRM for custom-made furniture: from measurement to installation
CRM for a furniture company: measurements, project versions, price negotiation, production, delivery and installation. Development for your process and integration taking into account.
Read more →Your free prototype in 48 hours
Answer 4 questions - in 48 hours we will show a CRM prototype at your sales stages. Before the contract and prepayment.
- Clickable funnel and deal card for your process
- Fixed price and term in the contract
- No obligation if it is not the right fit
Prefer to message us? Telegram @globalldev_ceo
We can also close neighboring tasks
One contractor for the bot, website, CRM and automation - everything is connected from day one.
AI automation
Automate enquiries, documents and reports. Keep your tools connected without copying data by hand.
Quote on request · 1–2 weeks
AI for your business
Call analysis, knowledge assistants and draft customer replies, powered by your business data.
Quote on request · 2–3 weeks
Telegram bots and Mini Apps
Bookings, orders, payments and updates inside Telegram. More than 17 bots running for our clients.
Quote on request · 5–7 days
Websites and online stores
Landing pages, business websites and online stores. Explore working examples before you commit.
Quote on request · 5–10 days
SEO and organic growth
Technical audits, practical fixes and content that helps the right customers find your business.
Quote on request · from 3 months
ERP and operations
Inventory, production, purchasing and costs in one system instead of scattered spreadsheets.
Quote on request · 1–2 months
SaaS products
Your subscription product, from customer accounts and billing to the admin dashboard.
Quote on request · 1–2 months
Internal tools
Employee portals for shifts, requests, approvals and business performance.
Quote on request · 2–4 weeks